PSPNET is a clinical research unit located at the University of Regina in partnership with the Canadian Institute for Public Safety Research and Treatment (CIPSRT). The Principal Investigator of the PSPNET project is Dr. Heather Hadjistavropoulos from the University of Regina. The co-investigator is Dr. R. Nicholas Carleton from the University of Regina and Scientific Director of CIPSRT. PSPNET makes use of Internet-delivered cognitive behaviour therapy (ICBT) programs that were initially developed at Macquarie University in Australia and have been tailored to public safety personnel (PSP) including first responders. The team delivers services online and conducts research on various aspects of ICBT for PSP. We offer two programs. One is called the PSP Wellbeing Course which is appropriate for clients who have diverse mental health concerns. The other is called the PSP PTSD Course and is more specific to clients who are primarily concerned with symptoms of posttraumatic stress.<\/p>\n","accordion_content_fr":"

Le PSPNET est un centre de recherche clinique situ\u00e9e \u00e0 l\u2019Universit\u00e9 de Regina, et travaille en partenariat avec l\u2019Institut canadien de recherche et de traitement en s\u00e9curit\u00e9 publique (ICRTSP). La directrice de recherche du projet est la Dre Heather Hadjistavropoulos de l\u2019Universit\u00e9 de Regina, de m\u00eame que le co-chercheur, Dr R. Nicholas Carleton, directeur scientifique de l\u2019ICRTSP. Le PSPNET offre un programme de th\u00e9rapie cognitive et comportementale sur Internet (TCCI) initialement d\u00e9velopp\u00e9 \u00e0 l\u2019Universit\u00e9 Macquarie en Australie, et ensuite adapt\u00e9 pour le personnel de la s\u00e9curit\u00e9 publique (PSP). Notre programme de TCCI s\u2019intitule\u00a0\u00ab D\u00e9veloppement du bien-\u00eatre du PSP \u00bb<\/strong>. L\u2019\u00e9quipe fournit les services en ligne et effectue la recherche sur divers aspects de la TCCI pour le PSP.<\/p>\n"},{"accordion_title_en":"What is Internet-delivered Cognitive Behaviour Therapy (ICBT)?","accordion_title_fr":"Qu'est-ce que la th\u00e9rapie cognitivo-comportementale dispens\u00e9e sur Internet (TCCI)?","accordion_content_en":"

\n
ICBT involves using the internet to deliver the same treatment content that is normally covered in face-to-face cognitive behaviour therapy (CBT).<\/p>\n
Research shows it is a highly effective and produces similar results to face-to-face therapy.<\/p>\n
In this approach, clients typically complete a new lesson every 1 to 2 weeks – made up of text, graphics and videos.<\/p>\n
Assignments are given at the end of each lesson to help with learning strategies.<\/p>\n
ICBT can be offered with therapist support (typically in the form of secure emails) or completed by clients on their own (self-guided).<\/p>\n<\/div>\n","accordion_content_fr":"
L’ICBT implique l’utilisation d’Internet pour fournir le m\u00eame contenu de traitement que celui normalement couvert par la th\u00e9rapie cognitivo-comportementale (TCC) face \u00e0 face. Les \u00e9tudes d\u00e9montrent que cette th\u00e9rapie est tr\u00e8s efficace et produit des r\u00e9sultats similaires \u00e0 ceux de la th\u00e9rapie face \u00e0 face.<\/p>\n
Avec cette approche, les clients suivent g\u00e9n\u00e9ralement une nouvelle le\u00e7on chaque 1 \u00e0 2 semaines \u2013 compos\u00e9e de texte, de graphiques et de vid\u00e9os.<\/p>\n
Des devoirs sont donn\u00e9s \u00e0 la fin de chaque le\u00e7on pour aider aux strat\u00e9gies d’apprentissage.<\/p>\n
L’ICBT peut \u00eatre propos\u00e9e avec le soutien d’un th\u00e9rapeute (g\u00e9n\u00e9ralement sous la forme de courriels s\u00e9curis\u00e9s) ou compl\u00e9t\u00e9e par les clients eux-m\u00eames (autoguid\u00e9).<\/p>\n"},{"accordion_title_en":"How do I participate in ICBT?","accordion_title_fr":"Comment participer \u00e0 la TCCI?","accordion_content_en":"
Step 1 \u2014 Read about the Courses<\/strong><\/h4>\n
Read through the description of the therapist-guided PSP Wellbeing Course and therapist-guided PSP PTSD Course currently being offered by our team. We are currently offering the following programs in English and French to residents of New Brunswick, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan.<\/p>\n
\n
The PSP-Wellbeing Course<\/em><\/a><\/li>\n
PSP PTSD Course<\/a><\/em><\/li>\n<\/ul>\n
Step 2 \u2014 Complete a screening<\/strong><\/h4>\n
Before you begin, we want to ensure that this type of therapy is a good fit for you. To do this, it is necessary for us to understand what you are experiencing.<\/p>\n
Online Screening<\/em>
\nFor this screening, you will be asked for your contact information and to answer questionnaires about your symptoms. This should take approximately 30 minutes. After you complete the online screening you will be directed to book an appointment with a PSPNET staff person who will conduct a telephone interview. Based on your responses, the screener will also help you determine whether the PSP Wellbeing Course or PSP PTSD Course seems to be the best fit for your needs.<\/p>\n
Telephone Follow-up<\/em>
\nThis interview is done over the phone and takes approximately 20-30 minutes. In this conversation, a PSPNET screener will discuss your responses with you, and determine if this therapy is a good fit for you at this time.<\/p>\n
If you are interested in ICBT, follow the \u201cAccount Signup\u201d link provided under the \u201cCourses\u201d or the \u201cMy Account\u201d tab.<\/p>\n
If you have questions, you can also call the PSPNET office at 306-337-7233<\/a> (SAFE) or toll free at 1-833-317-7233<\/a> (SAFE).<\/p>\n","accordion_content_fr":"
\u00c9tape 1 \u2014 Lire \u00e0 propos du programme<\/strong><\/h4>\n
Lisez la description de la d\u00e9marche \u00ab D\u00e9veloppement du bien-\u00eatre du PSP \u00bb offerte par notre \u00e9quipe. Nous offrons actuellement les programmes suivants aux r\u00e9sidents au Nouveau-Brunswick, en Nouvelle-\u00c9cosse, en Ontario, \u00e0 l\u2019\u00cele-du-Prince-\u00c9douard, au Qu\u00e9bec et en Saskatchewan .<\/p>\n
\n
D\u00e9veloppement du bien-\u00eatre du PSP<\/a><\/em><\/li>\n<\/ul>\n
\u00c9tape 2 \u2014 Compl\u00e9ter une \u00e9valuation<\/strong><\/h4>\n
Avant de commencer, nous voulons \u00eatre certains que ce genre de th\u00e9rapie est pertinent pour vous. Pour ce faire, nous devons comprendre ce que vous vivez.<\/p>\n
\u00c9valuation en ligne<\/em>
\nCet outil d\u2019\u00e9valuation vous demandera vos coordonn\u00e9es et de r\u00e9pondre \u00e0 des questions concernant vos sympt\u00f4mes. Ceci devrait prendre environ 30 minutes. Apr\u00e8s avoir termin\u00e9 l\u2019\u00e9valuation en ligne, suivez ensuite la proc\u00e9dure afin de prendre rendez-vous avec un membre du personnel du PSPNET, qui effectuera une entrevue t\u00e9l\u00e9phonique.<\/p>\n
Suivi par t\u00e9l\u00e9phone<\/em>
\nL\u2019entrevue est effectu\u00e9e au t\u00e9l\u00e9phone et prend environ 20 \u00e0 30 minutes. Lors de l\u2019entrevue, un membre du PSPNET discutera de votre \u00e9valuation, et d\u00e9terminera si cette th\u00e9rapie vous convient \u00e0 ce moment-ci.<\/p>\n
Si vous d\u00e9sirez entreprendre la TCCI, suivez le lien \u00ab Cr\u00e9er un compte \u00bb dans la partie \u00ab Cours \u00bb sous l\u2019onglet \u00ab Mon compte \u00bb.<\/p>\n
Pour toute question, vous pouvez aussi contacter le bureau du PSPNET au 306-337-7233<\/a> (SAFE).<\/p>\n"},{"accordion_title_en":"What is required from me if I decide to participate?","accordion_title_fr":"Si je d\u00e9cide de participer, \u00e0 quoi dois-je m\u2019attendre?","accordion_content_en":"
We try our best to provide you with the highest quality service possible and are dedicated to supporting people to manage a variety of symptoms related to their mental health. Before applying, please ensure that you are prepared to accept the following responsibilities:<\/p>\n
\n
You will need to read our emails very carefully.<\/li>\n
You will complete all questionnaires within 48 hours of receipt<\/li>\n
You have checked to ensure you have a healthy computer and a reliable internet connection.<\/li>\n
You will only apply if you are determined to challenge yourself to try new strategies and are prepared to work consistently at this challenge for 8 weeks.<\/li>\n<\/ul>\n","accordion_content_fr":"
Nous faisons tout notre possible pour vous offrir la meilleure qualit\u00e9 de services. Nous sommes d\u00e9vou\u00e9s \u00e0 soutenir les gens dans la gestion d\u2019une vari\u00e9t\u00e9 de sympt\u00f4mes associ\u00e9s \u00e0 leur sant\u00e9 mentale. Avant de vous inscrire, assurez-vous de:<\/p>\n
\n
Lire tr\u00e8s attentivement nos courriels;<\/li>\n
R\u00e9pondre aux questionnaires dans les 48 heures apr\u00e8s les avoir re\u00e7us;<\/li>\n
V\u00e9rifier et \u00eatre certain d\u2019avoir un ordinateur fonctionnel et une connexion Internet fiable;<\/li>\n
Vous inscrire, seulement si vous \u00eates d\u00e9termin\u00e9 \u00e0 relever le d\u00e9fi et \u00e0 essayer de nouvelles strat\u00e9gies, et que vous vous engagez \u00e0 vous impliquer r\u00e9guli\u00e8rement, et ce pendant 8 semaines.<\/li>\n<\/ul>\n"},{"accordion_title_en":"How much time\/effort is involved in ICBT?","accordion_title_fr":"Combien de temps et quel degr\u00e9 d\u2019implication devrais-je allouer \u00e0 la TCCI?","accordion_content_en":"
ICBT require perseverance, determination, and courage. If you apply, you will need to take time to learn about your mental health and work on structured strategies and tools to better manage challenges you may be experiencing. That said, many ICBT clients have compared it to a \u201cgood workout\u201d \u2013 requiring a relatively small amount of effort to reap significant rewards. You can expect to spend several hours each week reviewing and working on the materials and homework assignments. Some clients read the materials in one sitting, but many review them gradually over the week at their own convenience (e.g., at night).\u00a0 \u00a0The homework assignments are strongly recommended, because just reading about helpful techniques for managing symptoms is unlikely to fix the problem you want to overcome. Researchers have shown that 80%+ of clients are able to finish reviewing the ICBT course materials within 8 weeks.\u00a0 Our team understands that some PSP, however, have hectic schedules and therefore will extend the timeline if needed. ICBT will not resolve your challenges overnight, but it can really help. If you follow the guidelines we expect that you will learn the foundations for success and, with consistent practice, you should gain mastery over your symptoms.<\/p>\n","accordion_content_fr":"
La d\u00e9marche \u00ab D\u00e9veloppement du bien-\u00eatre du PSP \u00bb demande de la pers\u00e9v\u00e9rance, de la d\u00e9termination et du courage. Si vous vous inscrivez, il faudra prendre le temps d\u2019en apprendre dadvantage sur votre sant\u00e9 mentale, de travailler sur des strat\u00e9gies structur\u00e9es et d\u2019utiliser des outils afin de g\u00e9rer les difficult\u00e9s que vous \u00e9prouvez. Ceci \u00e9tant dit, plusieurs clients qui ont suivi la TCCI l\u2019ont compar\u00e9e \u00e0 un \u00ab bon entra\u00eenement \u00bb, c\u2019est-\u00e0-dire, avec assez peu d\u2019efforts requis on r\u00e9colte des b\u00e9n\u00e9fices importants. Chaque semaine, un certain nombre d\u2019heures devront \u00eatre pr\u00e9vues afin de r\u00e9viser et de travailler sur la mati\u00e8re, et de pratiquer les exercices individuels. Certains clients lisent le mat\u00e9riel en entier, en une seule fois, mais plusieurs le lisent graduellement au cours de la semaine, au moment qui leur convient (p. ex., le soir). En plus de lire sur les techniques utiles pour g\u00e9rer les sympt\u00f4mes, nous recommandons fortement de faire les exercices individuels, afin de g\u00e9rer les difficult\u00e9s auxquelles vous faites face. Les chercheurs ont d\u00e9montr\u00e9 que plus de 80 % de nos clients ont r\u00e9ussi \u00e0 terminer la r\u00e9vision du mat\u00e9riel de la d\u00e9marche, dans un d\u00e9lai de 8 semaines. Notre \u00e9quipe comprend que les membres du PSP ont des horaires charg\u00e9s et prolongera la dur\u00e9e \u00e9tablie, au besoin. La d\u00e9marche \u00ab D\u00e9veloppement du bien-\u00eatre du PSP \u00bb ne r\u00e9glera pas vos probl\u00e8mes du jour au lendemain, mais elle peut vraiment vous aider. Nous pr\u00e9voyons que si vous suivez les recommandations, vous \u00e9tablirez des bases solides, et qu\u2019avec de la pratique r\u00e9guli\u00e8re vous arriverez ainsi \u00e0 g\u00e9rer vos sympt\u00f4mes.<\/p>\n"},{"accordion_title_en":"What are some of the advantages of ICBT?","accordion_title_fr":"Quels sont les avantages de la TCCI?","accordion_content_en":"
ICBT offers many advantages that include:<\/p>\n
\n
not needing to schedule an appointment;<\/li>\n
avoid visiting an office if transportation, limited time, or privacy are a concern for you;<\/li>\n
having more control over the pace of therapy;<\/li>\n
accessing the online material from the location of your choice at your convenience;<\/li>\n
being able to print off the materials;<\/li>\n
messaging your therapist at any time through our secure system;<\/li>\n
increasing the level of comfort when disclosing personal information online than in person; and<\/li>\n
enjoying the benefits of the service free of charge.<\/li>\n<\/ul>\n","accordion_content_fr":"
La TCCI pr\u00e9sente plusieurs avantages, dont:<\/p>\n
\n
Acc\u00e9der au service sans avoir \u00e0 prendre rendez-vous;<\/li>\n
Suivre la d\u00e9marche dans le confort de votre foyer, sans vous pr\u00e9occuper des d\u00e9placements, du temps limit\u00e9, ou de la confidentialit\u00e9;<\/li>\n
Avoir plus de contr\u00f4le sur la dur\u00e9e de la th\u00e9rapie;<\/li>\n
Acc\u00e9der au mat\u00e9riel en ligne d\u2019o\u00f9 vous voulez, et \u00e0 votre convenance;<\/li>\n
Pouvoir imprimer le mat\u00e9riel;<\/li>\n
\u00c9crire \u00e0 votre th\u00e9rapeute \u00e0 n\u2019importe quel moment, via notre syst\u00e8me s\u00e9curis\u00e9;<\/li>\n
\u00catre plus \u00e0 l\u2019aise de divulguer des renseignements personnels en ligne plut\u00f4t qu\u2019en personne; et<\/li>\n
Profiter des avantages d\u2019un service sans frais.<\/li>\n<\/ul>\n"},{"accordion_title_en":"How much contact will I have with a therapist?","accordion_title_fr":"\u00c0 quelle fr\u00e9quence serai-je en contact avec un th\u00e9rapeute?","accordion_content_en":"
It depends on which course you sign up for. The Self-Guided PSP Wellbeing Course and the PSP Spouse or Significant Other Wellbeing Course are self-guided, meaning that clients of these courses do not receive support from a therapist. However, the PSP Wellbeing Course and the PSP PTSD Course are therapist-guided. If you sign up for one of these two courses, you will have choices for therapist support, including optional therapist support, or once or twice weekly therapist support during the course. Each week your therapist is available to check in with you through secure online email messaging on our website and to answer any questions you have sent them during the week. Sometimes, therapists will also call clients if this is felt to be clinically helpful. Therapists are trained to offer therapeutic support to clients as they work through the material. The therapist will typically offer support and encouragement and assist clients in understanding and applying the techniques introduced in the course. Contact with therapists can be shorter or longer depending on the client\u2019s concern<\/p>\n","accordion_content_fr":"
Vous aurez des choix concernant le soutien d\u2019un th\u00e9rapeute, notamment, obtenir un soutien facultatif, ou profiter du soutien d\u2019un th\u00e9rapeute une ou deux fois par semaine durant la d\u00e9marche. Chaque semaine, votre th\u00e9rapeute sera disponible pour consultation via messages courriel s\u00e9curis\u00e9s ou sur notre site Web, afin de r\u00e9pondre \u00e0 toute question envoy\u00e9e durant la semaine. Dans certains cas, s\u2019ils \u00e9valuent que ce serait cliniquement pertinent, les th\u00e9rapeutes pourraient appeler leurs clients. Les th\u00e9rapeutes sont form\u00e9s afin d\u2019offrir, en plus du mat\u00e9riel adapt\u00e9, du soutien aux clients. En g\u00e9n\u00e9ral, ils aident les clients \u00e0 comprendre les techniques pr\u00e9sent\u00e9es dans la d\u00e9marche et les encouragent \u00e0 les appliquer. La fr\u00e9quence de contact avec un th\u00e9rapeute peut varier selon les pr\u00e9occupations du client.<\/p>\n"},{"accordion_title_en":"Will therapists who offer ICBT be able to tell if I am struggling if they can\u2019t physically see me?","accordion_title_fr":"Si je rencontre certaines difficult\u00e9s personnelles au cours de la d\u00e9marche, les th\u00e9rapeutes qui offrent la TCC sur Internet seront-ils en mesure de le constater?","accordion_content_en":"
Researchers have shown that ICBT, in which clients have some access to a therapist, has similar therapeutic outcomes as face-to-face cognitive behavior therapy. PSPNET therapists have several ways of checking in with you, including regular administration of questionnaires, secure email and telephone to regularly assess your progress.\u00a0 PSPNET therapists are trained and supervised in how to connect with clients using ICBT. Clients who receive ICBT report a high level of satisfaction with their therapists.<\/p>\n","accordion_content_fr":"
Les chercheurs ont d\u00e9montr\u00e9 que la TCCI, lorsque le client a acc\u00e8s \u00e0 un th\u00e9rapeute, donne des r\u00e9sultats similaires \u00e0 ceux de la th\u00e9rapie cognitive et comportementale en personne. Les th\u00e9rapeutes du PSPNET utilisent diff\u00e9rentes fa\u00e7ons de vous accompagner, notamment \u00e0 l\u2019aide de questionnaires r\u00e9guliers, d\u2019un r\u00e9seau s\u00e9curis\u00e9 de courriels et de t\u00e9l\u00e9phone, afin d\u2019\u00e9valuer r\u00e9guli\u00e8rement votre cheminement. Les th\u00e9rapeutes du PSPNET sont form\u00e9s et supervis\u00e9s afin d\u2019\u00e9tablir un lien de confiance avec les clients en utilisant la TCCI. Les clients qui re\u00e7oivent la TCCI expriment un haut niveau de satisfaction dans la relation avec leur th\u00e9rapeute.<\/p>\n"},{"accordion_title_en":"Can I participate in ICBT if I\u2019ve not been diagnosed with depression, anxiety, or PTSD?","accordion_title_fr":"Puis-je participer \u00e0 la TCCI sans avoir re\u00e7u de diagnostic de d\u00e9pression, d\u2019anxi\u00e9t\u00e9, ou de TSPT?","accordion_content_en":"
ICBT is a good fit for PSP interested in education and early prevention of mental health concerns, as well as those who experience mild to\u00a0more significant mental health symptoms. <\/span>We have found these skills are effective for many different people including people who<\/span> are:<\/span>\u00a0<\/span><\/p>\n
\n
Struggling with different levels of symptoms, ranging from mild, moderate, to very severe. <\/span><\/li>\n
Experiencing a broad range of difficulties including anxiety, worry, social phobia, panic, low mood and depression, and posttraumatic stress. <\/span><\/li>\n
Managing many other difficulties in their life, including problems at work, relationships, finances, and\/or health. <\/span><\/li>\n
Struggling with symptoms over many years, or because of a more recent traumatic event.<\/span><\/li>\n<\/ul>\n","accordion_content_fr":"
La TCCI est pertinente pour les gens qui ont re\u00e7u diff\u00e9rents diagnostics de probl\u00e8mes de sant\u00e9 mentale, mais aussi pour ceux qui ne pr\u00e9sentent que quelques sympt\u00f4mes sans correspondre \u00e0 un diagnostic particulier.<\/p>\n"},{"accordion_title_en":"If I am seeing a mental health professional in person, can I also use PSPNET?","accordion_title_fr":"Si je consulte d\u00e9j\u00e0 un professionnel de sant\u00e9 mentale en personne, puis-je aussi utiliser le PSPNET?","accordion_content_en":"
We typically recommend that if you are currently seeing a mental health professional, you do not also use ICBT. There may be instances, however, when this is appropriate, such as when this is recommended by your therapist as a supplement to existing treatment (e.g., when seeing a psychiatrist primarily for medication management, when on a long waiting list for services).<\/p>\n","accordion_content_fr":"
Nous recommandons en g\u00e9n\u00e9ral \u00e0 ceux qui consultent d\u00e9j\u00e0 un professionnel de sant\u00e9 mentale de ne pas utiliser la TCCI. Dans certains cas, cependant, cela pourrait s\u2019av\u00e9rer appropri\u00e9, par exemple lorsque votre th\u00e9rapeute le recommande comme soutien suppl\u00e9mentaire au traitement existant (p. ex., lorsqu\u2019on voit un psychiatre essentiellement pour g\u00e9rer ses m\u00e9dicaments, ou lorsqu\u2019on est sur une longue liste d\u2019attente de services).<\/p>\n"},{"accordion_title_en":"Will ICBT be able to help me if my problems are really severe?","accordion_title_fr":"La TCCI peut-elle m\u2019aider si mes probl\u00e8mes sont vraiment s\u00e9rieux?","accordion_content_en":"
Researchers have shown that clients with very severe mental health concerns as well as mild and moderate concerns make improvements with ICBT. Before starting ICBT, you will complete an online and telephone screening to ensure the course is a good fit for you. Sometimes the support provided through ICBT is not always sufficient for people with certain mental health concerns. Examples of situations where ICBT would not be a good fit include, when someone has daily strong, intense thoughts about harming themselves or others, or if they\u2019ve recently harmed themselves or others. If a person is in a life-threatening situation they should seek out immediate in-person assistance. Also, if someone appears to have delusions or hallucinations, or is currently misusing drugs or alcohol, ICBT would not be the best option for treatment.<\/p>\n
During ICBT, your therapist will be monitoring your progress carefully through regular administration of questionnaires, and will follow-up on these questionnaires with secure emails and or telephone calls. If your therapist notices a significant change in your symptoms then they will recommend and help you connect with face-to-face services.<\/p>\n","accordion_content_fr":"
Les chercheurs ont d\u00e9montr\u00e9 que les clients qui souffrent de probl\u00e8mes de sant\u00e9 mentale s\u00e9rieux, ainsi que ceux qui pr\u00e9sentent des probl\u00e8mes l\u00e9gers ou mod\u00e9r\u00e9s, am\u00e9liorent leur \u00e9tat en suivant la TCCI. Avant de commencer la TCCI, vous r\u00e9pondrez \u00e0 un test de d\u00e9pistage en ligne et passerez une entrevue t\u00e9l\u00e9phonique afin d\u2019assurer que la d\u00e9marche est pertinente dans votre situation. Parfois, le soutien fourni par l\u2019interm\u00e9diaire de la TCCI n\u2019est pas suffisant pour ceux qui souffrent de certains probl\u00e8mes de sant\u00e9 mentale. Par exemple, la TCCI ne serait pas pertinente dans les situations o\u00f9 : quelqu\u2019un a des id\u00e9es de se blesser ou de blesser autrui, ou si quelqu\u2019un s\u2019est d\u00e9j\u00e0 bless\u00e9 ou a bless\u00e9 autrui. Si une personne vit une situation qui met sa vie en danger, elle devrait demander imm\u00e9diatement de l\u2019aide en personne. La TCCI ne serait pas la meilleure option de traitement pour quelqu\u2019un qui semble halluciner ou d\u00e9lirer, ou qui abuse de drogues ou d\u2019alcool.<\/p>\n
Durant la TCCI, votre th\u00e9rapeute surveillera avec attention votre cheminement, \u00e0 l\u2019aide de questionnaires r\u00e9guliers, et fera un suivi sur ces questionnaires par courriels ou par appels t\u00e9l\u00e9phoniques s\u00e9curis\u00e9s. Si votre th\u00e9rapeute remarque un changement important \u00e0 vos sympt\u00f4mes, il recommandera alors des services en personne, et vous aidera \u00e0 les obtenir.<\/p>\n"},{"accordion_title_en":"Will ICBT be able to meet the needs of PSP?","accordion_title_fr":"La TCCI pourra-t-elle r\u00e9pondre aux besoins du PSP?","accordion_content_en":"
ICBT is based on research with thousands of clients from Australia and Canada. PSPNET staff have systematically worked to adapt ICBT treatment materials to meet the needs of PSP. We will be seeking your feedback throughout ICBT to help us continually improve our services. There may be specific or unique needs that arise during ICBT, but our PSPNET staff will make every effort to ensure that your concerns are met with the utmost attention and support. The PSPNET staff are committed to working with first responders and PSP.<\/p>\n","accordion_content_fr":"
La TCCI est fond\u00e9e \u00e0 partir d\u2019\u00e9tudes men\u00e9es aupr\u00e8s de milliers de clients en Australie et au Canada. L\u2019\u00e9quipe du PSPNET a travaill\u00e9 syst\u00e9matiquement \u00e0 l\u2019adaptation du mat\u00e9riel des traitements de la TCCI, afin de r\u00e9pondre aux besoins du PSP. Afin de nous aider \u00e0 constamment am\u00e9liorer nos services, nous solliciterons votre r\u00e9troaction tout au long de la TCCI. Certains besoins uniques pourraient survenir durant la TCCI, mais l\u2019\u00e9quipe du PSPNET fera tout son possible pour s\u2019assurer de r\u00e9pondre \u00e0 vos pr\u00e9occupations avec la plus grande attention et le plus haut soutien. Les membres du l\u2019\u00e9quipe du PSPNET sont pleinement engag\u00e9s \u00e0 travailler avec les membres du PSP.<\/p>\n"},{"accordion_title_en":"Will ICBT be private and confidential?","accordion_title_fr":"La TCCI est-elle priv\u00e9e et confidentielle?","accordion_content_en":"
ICBT is offered through the PSPNET website which is located at and maintained by the University of Regina.\u00a0 Information shared with therapists is encrypted using secure socket layer (SSL) technology (protocol similar to online banking). All messages are sent and stored on our secure server, which is also encrypted. Your identifying information on the server is only available to the therapist assigned to work with you and their supervisor.<\/p>\n","accordion_content_fr":"
La TCCI est offerte via le site Web du PSPNET, \u00e9tabli et maintenu par l\u2019Universit\u00e9 de Regina. Les renseignements partag\u00e9s avec les th\u00e9rapeutes sont crypt\u00e9s \u00e0 l\u2019aide du protocole de s\u00e9curit\u00e9 SSL (similaire \u00e0 celui utilis\u00e9 pour les services bancaires en ligne). Tous les messages sont envoy\u00e9s et stock\u00e9s sur notre serveur s\u00e9curis\u00e9, qui est aussi crypt\u00e9. Vos renseignements personnels sur le serveur sont accessibles uniquement par les th\u00e9rapeutes d\u00e9sign\u00e9s avec qui vous travaillez, et leurs superviseurs.<\/p>\n"},{"accordion_title_en":"Will my participation in ICBT be kept confidential?","accordion_title_fr":"Ma participation \u00e0 la TCCI restera-t-elle confidentielle?","accordion_content_en":"
Your participation is confidential. There are, however, some circumstances when we may need to break confidentiality, such as when there is:<\/p>\n
\n
potential, imminent harm to you or others;<\/li>\n
suspected neglect or harm to a child, including the witnessing of violence;<\/li>\n
a court order to release information; or<\/li>\n
where required by legislation.<\/li>\n<\/ol>\n
PSPNET is a research facility. As such, when your information is used for research and scholarly purposes, we de-identify the information used for these purposes. This means that your information will only ever be analyzed and presented in a way such that you are not identifiable.<\/p>\n","accordion_content_fr":"
Votre participation est confidentielle. Cependant, nous pourrions \u00eatre relev\u00e9s de l\u2019obligation au secret professionnel, dans certaines circonstances, entourant:<\/p>\n
\n
Le risque de blessures imminentes \u00e0 la personne, ou \u00e0 autrui;<\/li>\n
La pr\u00e9somption de n\u00e9gligence ou de risque de blessures \u00e0 un enfant, y compris \u00eatre t\u00e9moin de violence;<\/li>\n
Une ordonnance du tribunal demandant des renseignements; ou<\/li>\n
Une exigence par la loi.<\/li>\n<\/ol>\n
Le PSPNET est un centre de recherche. \u00c0 ce titre, lorsque vos renseignements sont utilis\u00e9s \u00e0 des fins de recherche et de science, nous d\u00e9personnalisons les renseignements utilis\u00e9s. Cela signifie que les informations que vous nous fournirez seront uniquement analys\u00e9es et pr\u00e9sent\u00e9es sans que vos donn\u00e9es personnelles soient identifiables.<\/p>\n"},{"accordion_title_en":"How can I protect the privacy of my information?","accordion_title_fr":"Comment puis-je prot\u00e9ger mes renseignements personnels?","accordion_content_en":"
\n
Use your home computer instead of a computer in a shared space (e.g., library or office), if possible.<\/li>\n
Do not share your login information with anyone. Do not use a password that is easily guessed by others. The PSPNET staff will never ask for your password.<\/li>\n
In the event you were contacted an asked for your password, contact us immediately to report this.<\/li>\n
Log out after you have finished your work on the website.<\/li>\n
Log out before leaving your computer.<\/li>\n
To further increase security, you can enable \u201cprivacy\u201d modes within your browser. Once in this mode, your interactions are not saved to browser history.<\/li>\n
Firewalls protect your computer and information from network attacks and threats. Enable either the firewall software that came with your operating system (e.g., Windows firewall), or install a reputable 3rd party software, such as ZoneAlarm.<\/li>\n
Use anti-virus software. This software can either be purchased or downloaded for free. If you choose free software, ensure that the free software is reputable.<\/li>\n
You can also use malware-detection software (e.g., Spybot: Search and Destroy, Microsoft Security Essentials) to scan your computer for software and files that could leak your personal information to 3rd parties.<\/li>\n
If using a computer in a shared space, take steps to ensure that the security software mentioned above is installed and updated.<\/li>\n<\/ul>\n","accordion_content_fr":"
\n
Utiliser, si possible, un ordinateur personnel \u00e0 la maison au lieu d\u2019un ordinateur dans un endroit partag\u00e9 (p. ex., la biblioth\u00e8que ou le bureau).<\/li>\n
Ne partager avec personne l\u2019information n\u00e9cessaire pour ouvrir une session. Ne pas utiliser un mot de passe facile \u00e0 deviner. Le personnel du PSPNET ne vous demandera jamais votre mot de passe.<\/li>\n
Si quelqu\u2019un vous contacte et demande votre mot de passe, communiquer imm\u00e9diatement avec nous afin de nous en aviser.<\/li>\n
Quand vous avez termin\u00e9 de travailler sur le site Web, fermer la session.<\/li>\n
Avant de quitter votre ordinateur, fermer la session.<\/li>\n
Afin d\u2019augmenter davantage la s\u00e9curit\u00e9, vous pouvez activer le mode \u00ab confidentialit\u00e9 \u00bb de votre navigateur. Une fois ce mode activ\u00e9, vos interactions ne sont plus sauvegard\u00e9es dans l\u2019historique du navigateur.<\/li>\n
Des pare-feux prot\u00e8gent votre ordinateur et vos renseignements contre des attaques et des menaces informatiques. Activez soit le pare-feu du logiciel de votre syst\u00e8me d\u2019exploitation (p. ex., le pare-feu de Windows), ou installez un logiciel d\u2019une tierce partie r\u00e9put\u00e9e, comme ZoneAlarm.<\/li>\n
Utiliser un logiciel antivirus. Le logiciel peut \u00eatre achet\u00e9, ou t\u00e9l\u00e9charg\u00e9 gratuitement. Si vous choisissez un logiciel gratuit, assurez-vous que le fournisseur du logiciel est r\u00e9put\u00e9.<\/li>\n
Vous pouvez aussi utiliser un logiciel qui d\u00e9tecte les programmes malveillants (p. ex., Spybot Search and Destroy, Microsoft Security Essentials) et qui analyse votre ordinateur par balayage pour des logiciels ou des fichiers qui pourraient divulguer vos renseignements personnels \u00e0 des tiers.<\/li>\n
Si vous utilisez un ordinateur dans un espace partag\u00e9, prenez les mesures n\u00e9cessaires afin de vous assurer que les logiciels mentionn\u00e9s ci-dessus sont install\u00e9s et mis \u00e0 jour.<\/li>\n<\/ul>\n"},{"accordion_title_en":"Will it be difficult to use ICBT if I am not good with computers?","accordion_title_fr":"Je ne suis pas tr\u00e8s dou\u00e9 avec un ordinateur, aurais-je de la difficult\u00e9 \u00e0 suivre la TCCI?","accordion_content_en":"
Our website is designed to be very user-friendly and does not require extensive computer skills to navigate.\u00a0 You can also call us or email us if you encounter technical difficulties when using the site.<\/p>\n","accordion_content_fr":"
Notre site Web est con\u00e7u pour \u00eatre facile \u00e0 utiliser et ne demande pas de comp\u00e9tences informatiques avanc\u00e9es. Toutefois, si vous \u00e9prouvez des difficult\u00e9s techniques \u00e0 naviguer sur le site, vous pouvez nous appeler ou nous faire parvenir un courriel.<\/p>\n"},{"accordion_title_en":"What if I have a vacation planned while working through ICBT?","accordion_title_fr":"Qu\u2019arrive-t-il si j\u2019ai pr\u00e9vu des vacances durant la TCCI?","accordion_content_en":"
We want people to have the opportunity to get the most out of ICBT. Due to the fact that ICBT is time-restricted (normally 8 weeks), we ask that you consider starting the course when you have the time available to work through the course consistently, on a weekly basis. If something unforeseen should come up once you have started the course, please message your therapist to let them know. In the message, please indicate how long you will be away and when you plan to be back online.<\/p>\n","accordion_content_fr":"
Nous voulons que les gens aient l\u2019occasion de profiter au maximum de la TCCI. \u00c9tant donn\u00e9 que la d\u00e9marche \u00ab D\u00e9veloppement du bien-\u00eatre du PSP \u00bb se d\u00e9roule dans un d\u00e9lai pr\u00e9\u00e9tabli (normalement 8 semaines), nous vous demandons de pr\u00e9voir commencer la d\u00e9marche lorsque vous aurez le temps n\u00e9cessaire \u00e0 travailler r\u00e9guli\u00e8rement, et ce, sur une base hebdomadaire. Si un impr\u00e9vu survenait une fois la d\u00e9marche entreprise, s\u2019il vous pla\u00eet en aviser votre th\u00e9rapeute. Veuillez indiquer dans le message combien de temps vous serez absent, et quand vous pr\u00e9voyez reprendre la d\u00e9marche.<\/p>\n"},{"accordion_title_en":"What if I decide to discontinue ICBT after I\u2019ve started?","accordion_title_fr":"Est-ce que je peux d\u00e9cider d\u2019arr\u00eater la TCCI une fois que j\u2019ai commenc\u00e9?","accordion_content_en":"
Once you have started ICBT, we hope that you will participate for the full program. However, we realize that some people may decide that ICBT is not for them. If you decide to discontinue your participation in ICBT, please let us know. You are able to withdraw from the course at any time without any consequences. We would appreciate your feedback about your experience with ICBT. Since we are trying to improve ICBT for first responders and PSP, you could help us identify things that could be improved.<\/p>\n","accordion_content_fr":"
Une fois que vous avez entrepris la TCCI, nous esp\u00e9rons que vous terminerez le programme. Cependant, nous r\u00e9alisons que certaines personnes peuvent d\u00e9cider que la TCCI n\u2019est pas pour eux. Si vous d\u00e9cidez de ne plus participer \u00e0 la TCCI, veuillez nous en aviser. Vous pouvez vous retirer de la d\u00e9marche \u00e0 n\u2019importe quel moment, sans cons\u00e9quence. Nous appr\u00e9cierions vos commentaires concernant votre exp\u00e9rience avec la TCCI. Puisque nous tentons d\u2019am\u00e9liorer la TCCI pour les membres du PSP, vos commentaires pourraient nous aider \u00e0 d\u00e9terminer quelles am\u00e9liorations \u00e0 apporter.<\/p>\n"},{"accordion_title_en":"How can first responders or PSP organizations learn more about PSPNET?","accordion_title_fr":"Comment les organismes du PSP peuvent-ils en savoir plus sur le PSPNET?","accordion_content_en":"
\n
If you would like posters to distribute to your organization please contact us at\u00a0pspnet@uregina.ca<\/a>.<\/li>\n
You can download a brief handout on our services\u00a0 here<\/a>\u00a0and a postcard\u00a0 here<\/a>. Feel free to email the handout to anyone you think might be interested in learning more about PSPNET.<\/li>\n
PSPNET team members are also often available to present on PSPNET either in person or through webinars.<\/li>\n<\/ul>\n","accordion_content_fr":"
\n
Si vous d\u00e9sirez distribuer des affiches dans votre organisme, veuillez contacter le:\u00a0 pspnet@uregina.ca<\/a>.<\/li>\n
Vous pouvez t\u00e9l\u00e9charger un bref document \u00e0 propos de nos services\u00a0 ici<\/strong><\/a>. N\u2019h\u00e9sitez pas \u00e0 envoyer le document \u00e0 tous ceux qui souhaiteraient en apprendre davantage sur le PSPNET.<\/li>\n
Les membres de l\u2019\u00e9quipe du PSPNET sont aussi disponibles pour faire une pr\u00e9sentation sur le PSPNET, soit en personne ou par le biais de webinaires.<\/li>\n<\/ul>\n"},{"accordion_title_en":"What are the long-term plans for PSPNET?","accordion_title_fr":"Quelles sont les projections \u00e0 long terme du PSPNET?","accordion_content_en":"\n
In 2020, PSPNET began to offer and evaluate services in Saskatchewan and in July 2020, we began to offer PSPNET in Quebec.<\/li>\n
In October 2021, we began offering PSPNET in New Brunswick, Nova Scotia, and Prince Edward Island.<\/li>\n
As of March 2023, we are now offering PSPNET in Ontario.<\/li>\n
We have some capacity to support public safety personnel in Alberta, contact us at pspnet@uregina.ca<\/a>\u00a0to confirm your interest, and we can advise of availability.<\/li>\n
Our team is funded until 2025; we are working on a sustainability plan to expand PSPNET beyond 2025.<\/li>\n<\/ul>\n","accordion_content_fr":"
\n
En 2020, le PSPNET a commenc\u00e9 \u00e0 offrir et \u00e0 \u00e9valuer ses services en Saskatchewan.<\/li>\n
Depuis juillet 2020, nous offrons et \u00e9valuons nos services en fran\u00e7ais et en anglais au Qu\u00e9bec.<\/li>\n
En octobre 2021, le PSPNET a \u00e9t\u00e9 \u00e9tendu aux provinces du Nouveau-Brunswick, de Terre-Neuve et de \u00cele-du-Prince-\u00c9douard.<\/li>\n
Depuis mars 2023, le PSPNET est maintenant offert \u00e9galement dans la province de l’Ontario.<\/li>\n
Notre \u00e9quipe est financ\u00e9e jusqu\u2019en 2025; nous travaillons sur un plan de durabilit\u00e9 afin de continuer \u00e0 offrir les services apr\u00e8s 2025.<\/li>\n<\/ul>\n"},{"accordion_title_en":"What research is being done on ICBT for PSP?","accordion_title_fr":"Quelle recherche est en cours sur la TCCI pour le PSP?","accordion_content_en":"
\n
\n
\n
\n
The purpose of the research is to understand the extent to which PSP engage with ICBT, and the amount of therapist support PSP require. We also aim to understand how ICBT impacts symptoms and functioning over time and the strengths and weaknesses of ICBT. \u00a0The research will be used to improve ICBT for PSP. We are studying two ICBT courses, the PSP Wellbeing Course and the PSP PSTD Course.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","accordion_content_fr":"
Le but de la recherche est de comprendre le degr\u00e9 d\u2019engagement du PSP \u00e0 la TCCI, et la quantit\u00e9 de soutien de th\u00e9rapeute requise. Nous visons aussi \u00e0 mieux comprendre de quelle fa\u00e7on la d\u00e9marche affecte les sympt\u00f4mes et le bien-\u00eatre avec le temps, ainsi que les forces et les faiblesses de la d\u00e9marche \u00ab D\u00e9veloppement du bien-\u00eatre du PSP \u00bb. La recherche permettra d\u2019am\u00e9liorer la TCCI pour le personnel de la s\u00e9curit\u00e9 publique.<\/p>\n"},{"accordion_title_en":"What do I do if I have issues with my account or the course? ","accordion_title_fr":"Que faire si j\u2019ai des difficult\u00e9s \u00e0 avoir acc\u00e8s \u00e0 la d\u00e9marche?","accordion_content_en":"
Here are some common issues<\/a> users may encounter.<\/p>\n","accordion_content_fr":"
Voici quelques exemples de probl\u00e8mes rencontr\u00e9s<\/a> par les utilisateurs.<\/p>\n"}]}],"title_fr":"FAQ","slug_fr":"pour-le-psp\/faq","slug_override":false},"_links":{"self":[{"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/pages\/1082","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/comments?post=1082"}],"version-history":[{"count":0,"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/pages\/1082\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/pages\/1069"}],"wp:attachment":[{"href":"https:\/\/dev.bravotango.ca\/pspnet\/wp-json\/wp\/v2\/media?parent=1082"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}